Responsibilities:
- Establish quality standards for training programs in alignment with best practices, ensuring all programs meet defined academic criteria.
- Monitor the implementation of quality standards through field visits, feedback collection, and evaluation of training program performance to ensure continuous improvement.
- Prepare periodic reports on training and education quality, including performance analysis and recommendations for ongoing development and improvement.
- Conduct evaluation surveys for trainees and trainers to assess the quality of training content and its achievement of set objectives.
Requirements:
- Qualifications: Experience in quality management or education, with a preferred degree in a related field.
- Experience: Deep knowledge of academic quality standards and their application in training and educational environments.
- Core Skills:
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- Strong organizational skills with the ability to develop and implement effective standards for program quality.
- Advanced analytical skills to interpret data, measure performance, and provide sustainable improvement solutions.
- Proficiency in Microsoft Office, including:
- Word: for preparing reports and documents detailing results and recommendations.
- Excel: for data analysis, generating statistics, and creating performance visualizations.
- PowerPoint: for creating presentations to effectively and attractively deliver reports.
Required Digital Skills:
- Experience with digital survey tools, such as Google Forms, Microsoft Forms, and SurveyMonkey, for designing, distributing, collecting, and analyzing feedback data.
- Advanced analytical skills, including the ability to:
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- Use analytical tools like Microsoft Power BI or Tableau to display survey results and provide visual insights.
- Interpret data to give clear insights into training program quality and offer recommendations for performance enhancement.
- Familiarity with quality management tools, such as ISO Management Systems or Total Quality Management (TQM), to ensure alignment with international standards.
- Skills in preparing comprehensive, illustrative reports based on survey results and performance analysis, with recommendations for development and continuous monitoring of training and educational quality.