Archives: Jobs

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Responsibilities:

• Establish quality standards for training programs in alignment with best practices, ensuring all programs meet defined academic criteria.
• Monitor the implementation of quality standards through field visits, feedback collection, and evaluation of training program performance to ensure continuous improvement.
• Prepare periodic reports on training and education quality, including performance analysis and recommendations for ongoing development and improvement.
• Conduct evaluation surveys for trainees and trainers to assess the quality of training content and its achievement of set objectives.

Requirements:

• Qualifications: Experience in quality management or education, with a preferred degree in a related field.
• Experience: Deep knowledge of academic quality standards and their application in training and educational environments.
• Core Skills:

• • Strong organizational skills with the ability to develop and implement effective standards for program quality.
  • Advanced analytical skills to interpret data, measure performance, and provide sustainable improvement solutions.
  • Proficiency in Microsoft Office, including:
    • Word: for preparing reports and documents detailing results and recommendations.
    • Excel: for data analysis, generating statistics, and creating performance visualizations.
    • PowerPoint: for creating presentations to effectively and attractively deliver reports.

Required Digital Skills:

• Experience with digital survey tools, such as Google Forms, Microsoft Forms, and SurveyMonkey, for designing, distributing, collecting, and analyzing feedback data.
• Advanced analytical skills, including the ability to:

• • Use analytical tools like Microsoft Power BI or Tableau to display survey results and provide visual insights.
  • Interpret data to give clear insights into training program quality and offer recommendations for performance enhancement.

• Familiarity with quality management tools, such as ISO Management Systems or Total Quality Management (TQM), to ensure alignment with international standards.
• Skills in preparing comprehensive, illustrative reports based on survey results and performance analysis, with recommendations for development and continuous monitoring of training and educational quality.

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Responsibilities:

• Oversee daily operations and coordinate work across different departments to ensure organizational goals are achieved and timelines are met.
• Analyze and develop operational procedures by identifying areas for improvement, increasing operational efficiency, and proposing appropriate solutions to achieve optimal performance.
• Develop action plans and procedures that enhance operational quality, contribute to customer satisfaction, and improve productivity.
• Monitor overall departmental performance, prepare periodic progress and performance reports, and provide necessary recommendations to senior management.

Requirements:

• Qualifications: Degree in Business Administration or a related field.
• Experience: Minimum of 5 years in operations management, with a proven track record of success in improving operational performance.
• Core Skills:

• • Excellent leadership and analytical skills, with the ability to make strategic decisions and solve problems.
  • Outstanding communication skills to work effectively with teams and guide them toward achieving goals.
  • Proficiency in Microsoft Office, particularly:
    • Word: for preparing structured and efficient reports and official correspondence.
    • Excel: for data analysis, spreadsheet creation, and performance analysis.
    • PowerPoint: for creating presentations that report performance and suggest improvement strategies for senior management.

Required Digital Skills:

• Experience with project management software, such as Microsoft Project or Asana, for project planning, work tracking, and cross-departmental coordination.
• Skills in data management and analysis tools, such as Microsoft Power BI or Tableau, to provide precise and visual analyses of operational performance and effectiveness.
• Proficiency in time and task management tools like Outlook Calendar or Google Calendar to maintain schedules and remind teams of tasks and objectives.
• Ability to use operational management systems, such as ERP Systems (Enterprise Resource Planning) for resource tracking and performance analysis.
• Familiarity with internal communication tools, such as Slack or Microsoft Teams, to ensure seamless communication between departments and facilitate instant meetings.

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Responsibilities:

• Provide direct support to senior management, including scheduling and coordinating meetings to ensure smooth business operations.
• Prepare meeting materials, including creating presentations, writing reports, and accurately documenting meeting minutes.
• Follow up on senior management decisions and coordinate communication across different departments to ensure task execution aligns with set objectives.
• Manage sensitive information and confidential documents, ensuring they are securely stored and available when needed.
• Coordinate with external parties, such as clients or partners, organize official meetings, and professionally welcome and assist visitors.

Requirements:

• Qualifications: Degree in administration or a related field, with previous experience in executive secretarial or senior administrative support roles.
• Experience: At least 3 years in an executive secretarial role or similar position providing administrative support to senior management.
• Core Skills:
  • Excellent organizational and planning skills, with the ability to work under pressure and multitask.
  • Advanced communication skills, with the ability to interact politely and professionally, solve problems, and make quick decisions.
• Computer and Productivity Skills:
  • Proficiency in Microsoft Office, particularly:
    • Word: for editing and preparing reports and official documents.
    • Excel: for data analysis, creating spreadsheets, and providing simplified reports.
    • PowerPoint: for creating engaging and professional presentations.

Required Digital Skills:

• Mastery of email tools, such as Outlook, to efficiently manage incoming emails and communicate with teams and external parties.
• Skills in using scheduling and coordination software, like Outlook Calendar or Google Calendar, to organize appointments and meetings and remind senior management of key tasks.
• Experience with digital document management systems, such as SharePoint or Google Drive, for secure and flexible document storage and organization.
• Familiarity with project and task management software, such as Asana or Trello, for coordinating tasks and tracking progress across multiple projects.
• Ability to prepare basic data reports and analyses using software like Microsoft Power BI or Excel to deliver performance reports to senior management.
• Experience in designing surveys and questionnaires using Microsoft Forms or Google Forms to collect data and assess internal performance.

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Responsibilities:

• Organize and coordinate the daily schedule for management, including arranging appointments and coordinating meetings to ensure smooth operations.
• Manage internal and external communications, professionally and efficiently handling calls and emails.
• Prepare and organize official documents and correspondence, ensuring documents are saved and organized for easy access.
• Oversee office logistics and ensure regular availability of office supplies.
• Provide administrative support to different teams as needed and assist in organizing events and special meetings.

Requirements:

• Degree in administration, secretarial work, or a related field.
• Previous experience in secretarial or administrative support roles.
• Strong organizational skills, attention to detail, and ability to multitask effectively.
• Excellent communication skills for courteous, professional interactions with clients and colleagues.
• Proficiency in Microsoft Office, including:

• • Word: for editing and preparing official documents and correspondence.
  • Excel: for creating spreadsheets, data entry, and conducting basic analyses.
  • PowerPoint: for creating professional presentations.

Required Digital Skills:

• Proficiency in using email tools, such as Outlook and Gmail, to organize correspondence and efficiently manage contacts.
• Skills in using digital document management systems, such as Google Drive or SharePoint, for flexible and secure document storage and organization.
• Familiarity with scheduling tools like Google Calendar or Outlook Calendar to organize appointments and remind managers of key tasks and meetings.
• Ability to use task management software, such as Trello or Asana, to organize and coordinate tasks across different teams.
• Skills in creating digital surveys through tools like Google Forms or Microsoft Forms for data collection or feedback tracking as needed.

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